Liveness on every transaction
Photos, screens and masks are rejected before any match. Passive, with iBeta Level 1 and 2 certification.
Security center
Built around the one credential nobody can lend out
A face can't be borrowed, copied onto a magstripe or texted to a stranger. We protect the biometric itself just as seriously.
How we protect it
Six commitments, not six paragraphs
Anti-injection and deepfake defense
Fake images injected at capture are blocked, and synthetic faces are detected.
Encrypted templates
A mathematical template, not a photo album. Encrypted at rest and in transit.
Consent-first enrollment
No one is enrolled passively. Shoppers opt in, see what's collected and can request deletion anytime.
Retention with a limit
Written consent, retention limits and deletion workflows are part of the product, not a policy page.
Proven at volume
The same engine runs across 158 live stores and thousands of transactions.
Questions
What people ask us first
Do you store photos of customers?
No. Enrollment creates an encrypted mathematical template for comparison, not an image library.
Can a photo or a video fool the camera?
That's what liveness detection is for: photos, screens, masks and injected images are rejected before any match.
Can a customer delete their biometric data?
Yes. Deletion on request is part of the product, and customers are told before they opt in.
Who owns the data?
It's defined in the contract and the privacy documents below. Bring your legal team in early. We expect it.
Documents
The legal texts behind Payface products and services
Privacy policyHow personal data is collected, used and retained.
Terms and conditionsThe terms governing use of Payface products and services.
Information security policyThe controls behind our systems and our data.
Biometric data noticeWhat we collect, why, how long we keep it and how to request deletion.
Need a security questionnaire, a DPA or an architecture review? Ask us directly.
See what facial payments would do to your checkout
Tell us about your stores. We'll send a concrete rollout plan: lanes, integration and timeline.
Request a rollout plan
A real person replies within two business days.