Facial biometrics for retail

Let your customers pay with their face

Give shoppers a card-free, phone-free way to pay at staffed checkouts and self-checkout, or use their store credit account. Powered by facial recognition.

  • No card or phone needed at checkout
  • Deployed in over 150 stores
A shopper looking at the Payface camera at checkout
Identity verified Face matched to the enrolled profile
How it works

Enroll once. Pay with your face.

After enrollment, shoppers can pay with their face at participating stores.

  1. 01

    Enroll once

    Shoppers complete enrollment, take a selfie, and link an eligible payment method.

  2. 02

    Look at the camera

    At checkout, facial recognition matches the shopper to their enrolled profile, while liveness detection checks that a real person is present.

  3. 03

    Complete the payment

    The payment is processed using the linked card or store credit account. No card or phone needed at checkout.

Solutions

Facial payments in store. Identity verification online.

Choose the solution for your checkout or digital journey. Each uses Payface facial biometrics.

Store credit

Your store card, without the card

Take the friction away from store card activation. Customers use their store credit account with facial authentication at checkout.

Explore store credit payments
In-store checkout

Staffed checkouts and self-checkout

Add facial payments to your point-of-sale (POS) system, with a checkout flow designed for cashiers and shoppers.

See the checkout flow
Proven in the field

Proven in retail operations

Deployment and shopper feedback from Payface retail operations.

1,600+
Checkout lanes contracted
158
Stores deployed
76%
Of surveyed shoppers would recommend Payface
89%
Of surveyed shoppers said paying by face felt secure

Source: Payface retail operations and shopper research, 2025.

Security and privacy

Security and privacy built into biometric payments

Facial recognition, liveness detection, and encryption work together to help protect shoppers and their biometric data.

  • Liveness detectionChecks that a real person is present and helps detect presentation attacks.
  • Encrypted biometric templatesFacial data is represented as a template and encrypted at rest and in transit.
  • Opt-in enrollmentShoppers receive information about biometric data use and choose whether to enroll.
  • Biometric data controlsConsent, retention, and deletion processes support responsible data handling.
Payface terminal at a grocery checkout lane
The experience

See facial payments in action

See how shoppers enroll and pay, and how Payface fits into your checkout.

Bring facial payments to your business

Tell us about your stores and payment systems. Our team will help assess integration requirements and plan your rollout.

Contact sales

Our team will contact you to discuss your requirements.